Gail Budden Admin Solutions

- Every goal has a system and every dream a reality -

(08) 6182 4300

What is ServiceM8?

ServiceM8 is a cloud-based software platform designed specifically for tradies (tradespeople) and service-based businesses. It offers various tools and features that can help to help streamline your business operations, improve efficiency, and enhance your customer service.

As certified ServiceM8 partners, you can rest assured knowing that we have the knowledge and experience to setup, implement and help manage ServiceM8 for your business. We also have the expertise to be able to offer staff training and ongoing support to your business once your ServiceM8 is up and running.

Why use ServiceM8?

While there are numerous benefits your business can gain from using the ServiceM8 platform, we'd like to share what we believe are the Top 10 benefits.

Job Management - ServiceM8 provides a centralized platform to manage all aspects of jobs and projects. It allows tradies to create, schedule, and assign jobs to team members easily. You can access job details, client information, and job history in one place.
Mobile Accessibility - ServiceM8 has a mobile app that enables tradies and field workers to access job information, track time, update job status, and communicate with the office while on the go. This mobility can help improve productivity and communication between the office and the field.
Scheduling and Dispatching - With ServiceM8, tradies can efficiently schedule appointments and dispatch workers to job sites. It helps in optimizing routes and managing workloads effectively, reducing travel time and fuel costs.
Invoicing and Quoting - The platform facilitates easy quoting and invoicing processes. Tradies can create professional-looking quotes and invoices on-site and send them directly to clients. This feature speeds up the payment process and improves cash flow.
Client Communication - ServiceM8 offers tools for communicating with clients through automated messages and job status updates. Clients can be notified when a job is scheduled, assigned, or completed, improving transparency and customer satisfaction.
Job Tracking and Reporting - Tradies can track the progress of jobs and monitor key performance indicators using ServiceM8's reporting and analytics features. This data can help in making informed business decisions and identifying areas for improvement.
Integration with Other Software - ServiceM8 can integrate with various accounting, payment, and other business software, making it easier to synchronize data and avoid duplicate entry.
Paperless System - By using ServiceM8, tradies can transition to a paperless system, reducing paperwork and streamlining administrative tasks. This can save time and resources.
Compliance and Documentation - The platform allows tradies to store important documents related to jobs and clients securely, ensuring compliance with regulations and easy access to necessary information.
Customer Database - ServiceM8 maintains a database of clients, job history, and interactions, making it easier to manage customer relationships and offer personalized service.

Setup Pricing Packages

Instance 1

Setup Only

For businesses that don't have time to setup their account but are happy to figure out the basics in their own time.

Recommendations:

Staff: 1-3
ServiceM8 Plan: Starter

$300

get started

What's included

Account Creation / Backend Configuration
Staff Creation
1 x Invoice Template
1 x Quote Template
Customised Job Categories
Accounting Integration

Basics

For businesses that want to get up and running quickly but don't have time to figure it out themselves.

Recommendations:

Staff: 1-5
ServiceM8 Plan: Starter or Growing

$1000

get started

What's included

Initial Consultation
Everything in the Setup Only Package
Basic Dispatch Staff Training
Basic Dispatch Staff Training
1 Month Support - 2 Hours

Intermediate

For businesses that are well established but want to improve on their processes and gain a knowledge of ServiceM8.

Recommendations:

Staff: 5+
ServiceM8 Plan: Growing or Premium

$1600

get started

What's included

Everything in the Setup & Basics Packages
1x Work Order Template
2 x Automations Setup
1x Custom Security Role
Online Booking Form
1 Hour Manager Training
1 Hour Accounts Training
Setup Email Inbox & Badges
Materials & Client Manual Import
Calendar Import